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Quality Assurance: Why Usability Testing Matters
Usability Through the Eyes of a Tester
Testing isn’t just about finding bugs, breaking systems, or pointing fingers at developers — it’s about improving the overall quality of a product by providing actionable insights.
Among all the attributes of quality, usability often takes center stage. After all, what good is a product if users can’t interact with it seamlessly?
Let’s dive deeper into why usability matters, how testers can contribute, and what methods can elevate your usability testing game.
The Role of a Tester
Testing goes beyond the technical. It’s about people. As a tester, you serve multiple stakeholders — developers, product managers, and, ultimately, the end-users. Your role is to:
- Gather insights: Identify potential usability flaws that may hinder the user’s experience.
- Support developers: Extensive and thoughtful testing ensures developers spend less time chasing bugs and more time building features.
- Facilitate decision-making: Provide meaningful data that helps stakeholders make informed decisions about the product’s future.
Remember: A tester isn’t the sole guardian of quality; the entire team contributes to creating an excellent…
